Still no Chips

I really like Chipotle and really want to like this app as well. But I have consistently gotten home after picking up my order to find that it is either missing items (chips) or a completely different burrito than what I ordered. I mean how hard is it to read a piece of paper? Sadly the only way to get what I want is by waiting in the awfully long line so that the line cook doesnt add sour cream when I ask for none.

IWIN96 about Chipotle - Fresh Food Fast, v4.5.3